Customer Management Services

SAN JOSE, Calif., Nov. 12 /PRNewswire/ -- Xactly Corporation, (http://www.xactlycorp.com), a market leader in on-demand sales performance management, today announced that Xactly and Xactly Incent(TM) are profiled in a groundbreaking new report from leading market analyst firm IDC titled, "Worldwide Sales Incentive Compensation Management Applications 2007 Vendor Profiles: State-of-the-Market Viewpoint and Future Market Predictions." (IDC No. 209053, October 2007)(1) The report, issued last week, advises buyers to consider Xactly, stating " ... Xactly should be included on any shortlist for on-demand or managed services sales incentive compensation management because it looks to become a strong, competent player in the sector." The IDC report can be accessed at: http://www.idc.com/getdoc.jsp?containerId=209053

"The sales incentive compensation management market is quickly accelerating, as businesses come to realize the vital link that incentive compensation applications can create between back-office processes and customer-facing operations," said Mary Wardley, research vice president of CRM Applications at IDC.

Nightingale expands services to U.S. care provider

MARKHAM, Ont. Nightingale Informatix Corp., a Canadian and U.S.-based developer of Electronic Medical Record (EMR) and Practice Management solutions, announced a $1.6 million contract to provide its enterprise EMR application to the Center for Disability Services (CFDS), based in Albany, New York.

CFDS is an existing customer, utilizing Nightingales Entity Practice Management solution, and will acquire Nightingales EMR solution in order to better track clinical information on patients and improve operational efficiency.

Under the terms of the agreement, Nightingale will license its CCHIT-certified EMR solution to CFDS in return for approximately $1.6 million in license, implementation and training fees over the term of the agreement. Implementation will begin in January 2007 and is expected to be rolled out to 220 healthcare practitioners in phases throughout 2007 and into 2008.

MyRichUncle’s Under-the-Radar Buy

The e-mail message last month from the president of Embark, a company whose software colleges use to process online applications from students, promised big changes for its customers. The company’s management team, said Adam Park, had, "with the help of outside funding," bought Embark from the Princeton Review, its owner since 2001. "The infusion of fresh capital," Park wrote, "will allow us to dramatically improve the products you are using, improve all of our services (including our accounting services), and provide the most stable and user friendly website in the business."

ARRIS to Acquire TANDBERG TV for US$1.2 Billion

ARRIS launched a bid to acquire TANDBERG Television, a leading supplier of digital video and IPTV hardware, software and services for approximately US$1.2 billion in cash and newly issued ARRIS shares. ARRIS is a leading supplier of VoIP, data broadband network equipment, including cable modem termination systems (CMTS), and consumer premises devices. ARRIS has a strong North American presence among cable operators, while TANDBERG TV offers deep expertise in encoding technologies, along with an international list of customers.

ARRIS said the acquisition would give it the depth and scale to prosper in the high growth video content creation, management and distribution markets. The combined company will have a significant global presence with over 1600 employees and 2000+ customers in more than 100 countries.

EDM Group unveils strategic partnership with India based Digitization ...

The EDM Group, the UKs leading document management solutions provider, has announced a strategic partnership with CMC Limited, an India based leading end to end Digitization services provider. CMC is a subsidiary of the US$4 Billion TATA Consultancy services and the TATA Group Indias largest private sector business group. The strategic relationship will see the two companies explore joint business development opportunities in the UK market.

The EDM Group delivers the full range of document services to some of the UKs largest blue chip companies, including document conversion, online document hosting and document management systems. CMC, the IT software solution specialist within the TATA Group, will provide back-office technology support services to the EDM Group from its base in India, ultimately improving efficiency of the service and reducing costs for customers.

StayinFront Joins HP Developer & Solution Partner Program

FAIRFIELD, N.J., Jan. 14 /PRNewswire/ -- StayinFront, Inc., a global provider of enterprise-wide customer relationship management (CRM) applications, decision support tools, data services, sample inventory management solutions and eBusiness systems, today announced it has been accepted into the HP Developer & Solution Partner Program (DSPP). The DSPP is designed to enable independent software vendors (ISVs), systems integrators, developers and consultants to work collaboratively to more effectively address customer needs.

As part of the DSPP, StayinFront gains the ability to showcase its products and services via an online catalog that reaches customers, interest groups and networks. The company can leverage HP's configuration assistance, technical seminars and remote and onsite access to customized systems, including help with porting, migration, testing and optimization.