| SAP Enables Secure, End-to-End Compliant Identity Management
LAS VEGAS, Oct. 2 /PRNewswire-FirstCall/ -- With governance, risk and compliance (GRC) issues acknowledged by leading industry analysts as the number one driver of identity management projects at organizations worldwide, SAP AG (NYSE: SAP) today announced the immediate availability of new GRC Web services from SAP that enable the seamless integration of identity management software solutions with SAP(R) GRC Access Control, the market-leading application for monitoring and enforcing user access and authorization controls. Based on open standards and built on the SAP NetWeaver(R) platform, these new Web services from SAP open up the full capabilities of SAP GRC Access Control and allow identity management software vendors to tightly integrate their respective solutions, providing customers with a single set of tools to efficiently and cost-effectively manage user identities, enforce corporate security policies and ensure compliance with regulatory mandates.
StayinFront Joins HP Developer & Solution Partner Program
FAIRFIELD, N.J., Jan. 14 /PRNewswire/ -- StayinFront, Inc., a global provider of enterprise-wide customer relationship management (CRM) applications, decision support tools, data services, sample inventory management solutions and eBusiness systems, today announced it has been accepted into the HP Developer & Solution Partner Program (DSPP). The DSPP is designed to enable independent software vendors (ISVs), systems integrators, developers and consultants to work collaboratively to more effectively address customer needs. As part of the DSPP, StayinFront gains the ability to showcase its products and services via an online catalog that reaches customers, interest groups and networks. The company can leverage HP's configuration assistance, technical seminars and remote and onsite access to customized systems, including help with porting, migration, testing and optimization.
HiveLive Abuzz with Enterprise Social Networking
HiveLive vaulted from stealth mode Nov. 5 to introduce LiveConnect Community Platform, a social software platform designed to help businesses build communities. An SAAS (software as a service) offering, LiveConnect lets companies set up social networks that connect customers, partners and employees through blogs, wikis and YouTube videos, as well as custom-built applications such as competitive company profiles and brainstorming sessions. "We see community as whats next in CRM [customer relationship management]," HiveLive CEO and co-founder John Kembel told eWEEK, noting that communities help companies recruit, motivate and care for customers. Typically, building communities for CRM involves tying wikis, blogs, forums, profiles and other socially oriented tools together.
Oracle snaps up Hyperion for $3.3bn
Oracle announced on Thursday that it has agreed to buy Hyperion Solutions for $3.3bn, in a move to expand in the area of performance management systems. The acquisition is yet another multibillion-dollar deal in recent years for Oracle, which has shown a hunger for expanding quickly via mergers. The software maker acquired customer relationship management software maker Siebel Systems for $5.85bn last year and archrival PeopleSoft for $10.3bn in 2005. While the PeopleSoft and Siebel acquisitions had product overlap to varying degrees with Oracle's existing business, the Hyperion deal is expected to have little redundancy, Oracle executives said in a conference call with analysts. Hyperion sells business intelligence tools and financial applications to corporations.
InstantService Adds LiveLOOK's CoBrowsing Capabilities to Chat ...
SEATTLE, Nov. 6 /PRNewswire/ -- InstantService, Inc., a provider of chat and email management solutions, announced today that it has formed a technology partnership with LiveLOOK, a provider of next generation visual customer communication tools. As a result of the technology integration, customers of InstantService's chat solution can now use LiveLOOK's screen cobrowsing capabilities to answer consumer inquiries and facilitate sales transactions in real time online. Online chat is well-entrenched across industry and particularly in retail and finance markets where consumer demands for convenience, personalization and immediate support are at all-time highs. Offering consumers the opportunity to chat with knowledgeable service and support representatives boosts sales and service levels, making it a "must-have" online tool for many companies.
Commence CRM 20th Anniversary Celebration Includes Discounted User ...
Twenty years later the company has emerged as one of the leading providers of desktop automation tools and Customer Relationship Management (CRM) software. Commence products are sold and supported in twenty-two countries worldwide.
According the Commence President, Larry Caretsky, �We are proud of our accomplishments and the value we continue to provide to our customers. Today, several thousand businesses rely on our products and services to capture, manage and share vital customer information in order to make informed decisions about their business. Many of our customers have been loyal users of our products for more than a decade and dozens of business owners have called me personally to say that Commence has played a significant role in the growth and success of their businesses.
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